We do require a 50% deposit of your quote. This is so we can
secure your garments with our distributors.
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Your embroidered order can be processed within 7-10 days from
date of approval and receipt of 50% deposit. There may be some exceptions depending on
size of order and our production schedule. There is rush order service at an additional
cost. Please contact us for more information.
For items requiring digitizing please allow 2-3 days for a
price quote. Once you have approved the quote and have sent us a 50% deposit, allow 5-7
working days for your graphic to be digitized and a sample to be sent to you for approval.
All designs, once approved will be embroidered onto your garment and processed within 7-10
days. There may be some exceptions depending on the size of your order and our production
schedule.
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For items that are digitized, we will provide you with a free
design sample swatch to approve. For stock designs we will send you a proof of the design
via e-mail. We will not begin production until we have your written approval and 50%
deposit.
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Yes, you may mix and match items as long as the design remains
the same.
Headwear cannot be mixed with flats (shirts, sweats, towels,
etc.). Headwear requires a spcial set up and special equipment. You can mix and match
different headwear sizes, colors, and styles.
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NO, Your logo is yours and it will not be sold to any other
customer. We will have a copy of your logo on file for re-orders and will only process an
order from an authorized rep. from your organization.
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Your logo may include up to 7 different colors from our
standard color palette. For designs with more than 7 colors, special colors and thread
types are available at an additional cost.
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Simply click on one of our catalogs and find the item that
suits your needs. Please let us know the manufacturer, item number, sizes, and quantity
that you need. We will give you a price and place the order for you. If you are not sure
exactly what you want, just give us a call and we can help you decide. -- Click here to see
one of our catalogs..
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Yes. You can have more than one design on your garment. There
will be an additional cost for the extra design. Each design is quoted separately, please
contact us for more info.
The easiest and quickest way to place your order is to call us
o the phone between (9:00 a.m. – 5:00 p.m. EST). You can also download
our order form and fax or email it to us.
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We want to make the order process as convenient as possible
for you. You can either send your graphic via e-mail, or fax. If sending thru e-mail
please send it in the following formats: JPEG, PowerPoint, PDF .
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Yes, we accept Visa and Mastercard
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We pride ourselves with the excellent, personalized customer
service that we provide. You, our customer, are our priority and we want you to be happy
with your finished garments. Our prices are competitive and our embroidery is first
quality.
